Terms & Conditions
Welcome to A to Z Rugs & Carpet. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
General Information
This website is operated by A to Z Rugs & Carpet. The content on this website is provided for general information and product-related purposes only. We reserve the right to update, change, or replace any part of these Terms & Conditions without prior notice.
Products & Services
All rugs and carpets displayed on our website are handmade and may have natural variations in color, size, design, or texture. Such variations are part of the product’s authenticity and are not considered defects.
Product images are for reference purposes. Actual products may vary slightly due to lighting, screen settings, and handcrafted nature.
Pricing & Availability
Prices are subject to change without prior notice. Product availability may vary, and we reserve the right to limit or refuse any order at our discretion.
Orders & Payments
By placing an order, you confirm that all information provided is accurate and complete. Payments must be made through secure payment methods available on the website. We reserve the right to cancel or refuse any order in case of payment issues, incorrect pricing, or suspected fraudulent activity.
Shipping & Delivery
We offer worldwide shipping. Delivery timelines may vary depending on location, customs clearance, and logistics partners. Any customs duties, taxes, or import charges applicable in the destination country are the responsibility of the buyer.
Returns & Refunds
Due to the handmade and customized nature of our products, returns or exchanges are subject to approval. Any issues must be reported within a reasonable time after delivery. Refunds, if approved, will be processed according to our return policy.
Carpet Washing & Repair Services
Service timelines and outcomes for washing or repair may vary depending on the condition and type of carpet. While we take utmost care, we are not responsible for pre-existing damage or wear.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of A to Z Rugs & Carpet and may not be copied, reproduced, or used without prior written permission.
Limitation of Liability
A to Z Rugs & Carpet shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or our products and services.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in India. Any disputes shall be subject to the jurisdiction of the appropriate courts.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our website.